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Privacy Policy at VisitNothZealand

Photo: Daniel Villadsen

At VisitNorthZealand we take the protection of your data seriously. We only process the data necessary to provide the best service and always comply with applicable legislation. Learn more about how we collect, use, and protect your data.

We collect personal data only when it is relevant to us and only if it is necessary for your activity with VisitNorthZealand.

When collecting, processing, and using your data, we always comply with applicable legislation. We only store your data for as long as we are legally obligated to do so or as long as it is relevant to the purpose for which it was collected.

Data We Collect 

If you purchase or receive a product or service from us, we need to collect certain personal data to complete the transaction and deliver our service. We use cookies to track the contents of your shopping cart while using our webshop.

We may collect information such as name, email address, postal address, delivery address (if different from postal address), phone number, and payment details.

VisitNorthZealand collects and processes your data when you:

  • Visit our website
  • Purchase our products
  • Subscribe to our newsletter
  • Send us questions, complaints, or feedback

The Data Controller 

The data controller for the collection, processing, and storage of your data on www.visitnordsjaelland.dk is: VisitNordsjælland Egevangen 3G, DK-2980 Kokkedal CVR No. 32499171

Legal Basis and Purpose 

We collect your contact details, including name and address, to deliver the products or services you have purchased. Your email address is used to send order and delivery confirmations. When making a payment, we collect your name, card details, and IP address.

Information collected in connection with payments is used and stored only to complete the payment and fulfil the agreement. Some of your data will be shared with BilletExpressen to process the payment, including information necessary to complete the transaction, such as the total purchase amount and billing details.

If you have given your consent, we use your email address to send newsletters. You can subscribe or unsubscribe at any time via a link in our newsletters. We track email opens and clicks to optimize our communication and remove inactive addresses.

If the processing of your data is based on consent, you can withdraw your consent at any time.

If you do not wish to provide the required personal data to complete a purchase, unfortunately, you will not be able to shop on our website.

Your information (except your email address if you have given consent for newsletters) will be deleted five days after you have received your product or service.

Disclosure of Personal Data 

We do not sell your data to third parties and do not transfer your data to third countries.

Our website is hosted by VisitDenmark/CloudFlare, and our payment system is provided by BilletExpressen, which act as our data processor. All personal data you provide on our website is stored in VisitDenmark/CloudFlare’s data centers.

We use external providers to deliver our services in the best possible way. These providers act as data processors and only process personal data by our instructions and applicable legislation. We have data processing agreements with these providers to ensure compliance with data protection regulations.

Your Rights

 As a registered user, you have some rights that we must uphold. You have the right to request:

  • Access to and rectification or modification of your data
  • Deletion of your data

Additionally, you have the right to object to the processing of your data and the right to complain with the Danish Data Protection Authority (Datatilsynet).

If you wish for us to stop processing or restrict the processing of your data, you can send a request to our email address: info@visitnordsjaelland.com